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Hattie's Albany Now Hiring!

Hattie’s Restaurants, part of the BFG family of companies, is looking to fill multiple positions at the upcoming Hattie’s Albany.

Please review the open positions below and apply – we can’t wait to meet you!

 

Hattie's Albany

Our Investment in You

COMPETITIVE PAY AND BENEFITS

MEDICAL, DENTAL, AND VISION FOR FULL-TIME EMPLOYEES

PAID TIME OFF

Open Opportunities

HATTIE’S
Since 1938, Hattie’s has served fine Southern and Louisiana cuisine in a friendly, down-home atmosphere, earning legions of fans for the past 85 years. Over its long history, Hattie’s has provided consistent commitment to its customers, staff, and community across several locations in the Capital Region of New York. Currently, customers can enjoy the Hattie’s experience at the original restaurant in Downtown Saratoga Springs, a quick service offering in Wilton Plaza, and a seasonal location at the Saratoga RaceTrack. Our eagerly anticipated launch of Hattie’s Albany, at 121 Madison Avenue, is the location of this game-changing career opportunity.

In 2021, Business for Good™ transformed Hattie’s into a seed for change, while maintaining the quality and character of the original award-winning recipes. As part of the BFG family of companies, Hattie’s Restaurants aims to grow and amplify a community-positive business, while staying true to the legacy of its founder, Miss Hattie Moseley Austin. All profits from Hattie’s Restaurants are donated to Business for Good to end hunger and food insecurity.

THE ROLE
The General Manager is responsible for effectively and profitably managing and directing all day-to-day aspects of the restaurant’s operations. The GM functions as the primary strategic business leader of the property with responsibility for all aspects of hospitality and managing the operation, including guest experience, financial performance, and sales and revenue generation. Ensures implementation of the level of hospitality associated with Hattie’s with the objective of exceeding guest expectations and increased profits. Holds Hattie’s Albany leadership team accountable for strategy execution and guides their individual professional development. The GM reports to the Chief Operating Officer, Hospitality.

ESSENTIAL FUNCTIONS
• Upholding Hattie’s standards for quality and performance in all phases of the food and beverage operations.
• Constantly innovating the guest experience – food, service, communications, etc.
• Balancing creativity with practical implementation.
• Develop and manage the operational budget, monthly P&L statements, ensuring all financial reporting is accurate.
• Drives key business indicators (e.g., sales, throughput, throttle, labor, COGS) as the General Manager of the business, such as growing sales and delivering profit commitments.
• Maintaining strong, collaborative working relationships with business partners.
• Proactively attract, identify, and hire team members who embody the Hattie’s profile and have the ability to grow within the organization.
• Develop a high performing team by coaching, creating development plans, and building skills through training to grow our future company leaders.
• Overseeing monthly inventory process ensuring accurate counts and valuation.
• Schedule daily labor requirements that meet the needs of the business to provide great customer service experiences.
• Drives ideas, thoughts, and solutions that result in increased productivity, higher retention, and improved operations.
• Identifies operations opportunities and metrics below established financial + performance targets (e.g., P&L, scorecard) and creates action plans to address opportunities.
• Verifying, preparing, and submitting daily sales reports/monthly projections as required.
• Ensuring compliance with federal, state, local, and Hattie’s regulations regarding sale of alcohol, OSHA, payroll, employment and EEO guidelines.
• Stay informed about industry trends, competitors, and emerging concepts.
• Implementing innovative ideas to keep the restaurant competitive and relevant.
• Performing additional related duties, tasks and responsibilities as required.

QUALIFICATIONS
To perform this job successfully, the candidate must be able to perform each essential duty
above at the highest levels. The requirements listed below are representative of the
knowledge, skill, and/or ability required.
Ideal candidates must have experience as a General Manager or Assistant Manager in a high-volume, upscale restaurant or hospitality service setting.

• Must have excellent written and verbal communication skills and the ability to multitask and prioritize in a deadline-oriented environment.
• Exceptional leadership skills with the ability to motivate, guide, and develop a diverse team.
• Previous P&L accountability preferred.
• Proficiency in Microsoft Word, Excel, and PowerPoint and point of sale systems is required.
• Strong commitment to delivering a high level of customer and client service with demonstrated initiative, leadership, and management skills.
• Must be flexible to work extended hours due to business requirements including late nights, weekends and holidays.
• Must have sufficient mobility to perform assigned tasks including constant reaching, bending, stooping, wiping, pushing, and pulling for extended periods of time
• Must have the ability to lift, push, pull approximately 25lbs
• Must be able to stand and/or walk for up to 10 hours during a single shift, while navigating stairs.

If you are a results-oriented, visionary leader with a proven track record in the food service industry and are eager to take on the challenge of leading a dynamic team to success, we invite you to apply for the position of General Manager.

WHAT PERKS YOU’LL GET
• Competitive pay + bonus plan
• Medical, Dental & Vision insurance will be offered 1 month after your start date and paid for 100% by BFG
• Paid vacation time
• Generous benefits
• Be part of a growing brand

COMPENSATION: $70,000 – $85,000

Since 1938, Hattie’s has served fine Southern and Louisiana cuisine in a friendly, down-home atmosphere, earning legions of fans for the past 85 years. Over its long history, Hattie’s has provided consistent commitment to its customers, staff, and community across several locations in the Capital Region of New York. Currently, customers can enjoy the Hattie’s experience at the original restaurant in Downtown Saratoga Springs, a quick service offering in Wilton Plaza, and a seasonal location at the Saratoga RaceTrack. Our eagerly anticipated launch of Hattie’s Albany, at 121 Madison Avenue, is the location of this game-changing career opportunity.

In 2021, Business for Good™ transformed Hattie’s into a seed for change, while maintaining the quality and character of the original award-winning recipes. As part of the BFG family of companies, Hattie’s Restaurants aims to grow and amplify a community-positive business, while staying true to the legacy of its founder, Miss Hattie Moseley Austin. All profits from Hattie’s Restaurants are donated to Business for Good to end hunger and food insecurity.

THE ROLE   

The Assistant Manager will be responsible for the execution of strategy within the restaurant and report directly to the General Manager. This person will manage associates, inventory, registers, and customer service in a full-service restaurant setting in order to maximize profitability, control sales, margins and inventory turns.

 

ESSENTIAL FUNCTIONS

  • Optimize restaurant operations and drive sales by delivering on core service principles.
  • Understand and execute best practices standards. Assure compliance with company service standards and inventory procedures.
  • Coach and communicate with the F&B team about all our products and services, enthusiastically model selling behavior, share technical knowledge, and provide recommendations about ways to connect our customers with the right solutions or products.
  • Maintain and control inventory ensuring that we have sufficient supplies needed to maintain sales. Manage and track daily, weekly and month inventory.
  • Prevent shrink by training and enforcing proper loss prevention procedures for cashiering and any other product entering or exiting the building.
  • Responsible for Food Handler’s certificate procurement and updates for all F&B staff.
  • Ensure all opening and closing procedure are followed. Manage close down procedures, making sure that all areas of the retail space are to be left clean, tidy and secure, ready for the next day
  • Counsel team members on performance issues and take appropriate corrective action in partnership with management.
  • Maintain a calm demeanor and manage issues professionally and according to attraction operating, and company standards, setting a positive example.
  • Assist with maintaining an exceptional relationship with our partners.
  • Knowledgeable of POS system including voids, credit card issues, closing out procedures.
  • Completes incident reports as necessary. Must be knowledgeable of proper health and safety measures.
  • Able to produce commercial reporting data, sales analysis, and cost of goods analysis. This includes new product performance and top & bottom sellers.
  • Keeps General Manager promptly and fully informed of all issues (i.e. problems, unusual matters of significance and positive events) and takes prompt corrective action where necessary or suggests alternative courses of action.
  • Attend weekly operations meetings.
  • Maintain the readiness of building evacuation and first aid process and equipment.
  • Work as a team with fellow associates and other departments. Able to fill-in various assignments through the attraction as needed.
  • Completes other related tasks as assigned by management.

 

QUALIFICATIONS

To perform this job successfully, the candidate must be able to perform each essential duty above at the highest levels. The requirements listed below are representative of the knowledge, skill, and/or ability required.

  • Have a minimum of 3 years of hospitality experience in a supervisory or management role in a restaurant or other hospitality setting
  • Proficient in the following dimensions of restaurant functions: food planning and preparation, inventory management, sanitation, service standards, staffing and employee management, payroll and financial reporting
  • Able to organize time effectively, forward plan and prioritize tasks to ensure work load is balanced and urgent situations are dealt with immediately. Ability to multitask and delegate duties when necessary
  • Ability to read, speak and write English language in order to interact with staff and guests, additional language skills would be a distinct advantage and benefit
  • A genuine interest and understanding in food and drink – wine and cocktail knowledge is a plus
  • Must have excellent knowledge of food and beverage preparations, service standards, guest relations and etiquette
  • Ability to work long hours and flexible shifts including: mornings, nights, weekends and holidays
  • Ability to think on your feet and under pressure while maintaining a positive outlook and attention to detail
  • Must be punctual and dependable
  • Ability to perform under pressure effectively for extensive periods of time while maintaining professionalism.
  • Knowledge of the appropriate table settings and service ware.
  • Practice safe work habits, follow all safety policies and procedures and regulations, complete company-wide safety training and any additional job specific safety training.
  • Follow and encourage your team to follow all safety policies and procedures, including but not limited to looking for and reporting any unsafe work conditions, and complete company-wide safety training and any additional job specific safety training.

 

WHAT PERKS YOU’LL GET

  • Competitive pay
  • Medical, Dental & Vision insurance will be offered 1 month after your start date and paid for 100% by BFG
  • Paid vacation time
  • Generous benefits
  • Be part of a growing brand

 

Compensation: $55,000 – $60,000

Since 1938, Hattie’s has served fine Southern and Louisiana cuisine in a friendly, down-home atmosphere, earning legions of fans for the past 85 years. Over its long history, Hattie’s has provided consistent commitment to its customers, staff, and community across several locations in the Capital Region of New York. Currently, customers can enjoy the Hattie’s experience at the original restaurant in Downtown Saratoga Springs, a quick service offering in Wilton Plaza, and a seasonal location at the Saratoga RaceTrack. Our eagerly anticipated launch of Hattie’s Albany, at 121 Madison Avenue, is the location of this game-changing career opportunity.

In 2021, Business for Good™ transformed Hattie’s into a seed for change, while maintaining the quality and character of the original award-winning recipes. As part of the BFG family of companies, Hattie’s Restaurants aims to grow and amplify a community-positive business, while staying true to the legacy of its founder, Miss Hattie Moseley Austin. All profits from Hattie’s Restaurants are donated to Business for Good to end hunger and food insecurity.

 

THE ROLE   

Under the direction of the Executive Chef, this individual will be responsible for effectively supporting all culinary operations including the oversight of all production, operation, and sanitation aspects of culinary and stewarding operations throughout the facility.

 

ESSENTIAL FUNCTIONS

  • Assist the Executive Chef in the planning and development of menu items and recipes
  • Assists in maintaining high standards of sanitation and cleanliness
  • Aids the Executive Chef in maintaining the highest possible rating from the Health Department
  • Assists in the training, safety, sanitation and accident prevention controls within the kitchen
  • Helps to develop and test recipes as well as techniques for food preparation and presentation to ensure high quality
  • Assists in the assurance of consistent food qualities in both presentation and preparation
  • Control labor and operating expenses through effective scheduling, budgeting, purchasing decisions, and inventory control while working within budget guidelines.
  • Helps ensure that all recipes and methods are being followed
  • Ensures the maintenance of kitchen equipment
  • Reports and documents hazardous conditions or unsafe practices within the work environment
  • Contributes to the creation of menu specifications for all food items including all pricing information
  • Works directly with the Executive Chef on food production and menu development
  • Ensures high and consistent food qualities in both presentation and preparation
  • Assists in the checking and tasting all food before events take place
  • Conduct meetings/pre-shifts to update staff on daily goals and objectives.
  • Work to make sure all products go out in a timely manner and stay within required temps
  • Must be the “Last Person” out of the kitchen and ensure proper closing
  • Other duties as assigned by Executive Chef
  • Ensure all closing duties for kitchen are completed
  • Conduct training of staff as assigned

 

QUALIFICATIONS

To perform this job successfully, the candidate must be able to perform each essential duty above at the highest levels. The requirements listed below are representative of the knowledge, skill, and/or ability required.

  • The ideal candidate will have a minimum of 3-5 years management experience in high volume full-service restaurant setting
  • Must have excellent written and verbal communication skills and the ability to multi-task and prioritize in a deadline-oriented environment
  • Strong commitment to delivering a high level of customer and client service with demonstrated initiative, leadership, and management skills
  • Customer service oriented with the ability to interact with all levels of management
  • Must be flexible to work extended hours due to business requirements including late nights, weekends and holidays
  • Must be able to work in a team environment
  • Proficiency in Microsoft Word and Excel
  • High level of attention to detail and organization

 

WHAT PERKS YOU’LL GET

  • Competitive pay
  • Medical, Dental & Vision insurance will be offered 1 month after your start date and paid for 100% by BFG
  • Paid vacation time
  • Generous benefits
  • Be part of a growing brand

 

Compensation: $55,000 – $60,000

 

HATTIE’S 

Since 1938, Hattie’s has served fine Southern and Louisiana cuisine in a friendly, down-home atmosphere, earning legions of fans for the past 85 years. Over its long history, Hattie’s has provided consistent commitment to its customers, staff, and community across several locations in the Capital Region of New York. Currently, customers can enjoy the Hattie’s experience at the original restaurant in Downtown Saratoga Springs, a quick service offering in Wilton Plaza, and a seasonal location at the Saratoga RaceTrack. Our eagerly anticipated launch of Hattie’s Albany, at 121 Madison Avenue, is the location of this game-changing career opportunity.

In 2021, Business for Good™ transformed Hattie’s into a seed for change, while maintaining the quality and character of the original award-winning recipes. As part of the BFG family of companies, Hattie’s Restaurants aims to grow and amplify a community-positive business, while staying true to the legacy of its founder, Miss Hattie Moseley Austin. All profits from Hattie’s Restaurants are donated to Business for Good to end hunger and food insecurity.

 

THE ROLE     

The Barback is responsible for assisting bartenders and attend to the guests of the restaurant by upholding the quality of food, beverage, and service. This position will assist with keeping the bar service areas clean and well-stocked to ensure service runs smoothly. The BarBack reports to the Shift Supervisor and Manager.

 

ESSENTIAL FUNCTIONS

  • Responsible for assisting the bartenders in providing quality service to all guests who come to Hattie’s
  • Create efficiency behind the bar by ensuring all items are stocked and easily accessible for quick access and delivery to guest
  • Cleaning the bar, preparing garnishes, ensuring the bar is well stocked with napkins, ice, straws, glassware, garnishes, and all other necessities, and taking on other duties to support Bartenders and ensure that the bar operates smoothly
  • Knowledgeable about menu items, attentive and focused on providing the best possible service in a fast-paced environment
  • Upkeep of bar and support of the bar staff to ensure all guests receive a positive and memorable experience
  • Assist bartenders and management team in maintaining the bars presentation and approachability for guests
  • Stock bar(s) with alcoholic beverages including spirts, liquor, wine, beer, garnishes, and drink mixes
  • Stock bar(s) with non-alcoholic beverages including soda, juices, and carbon dioxide at bars
  • Stock liquor room with all supplies including liquor, beer, wine, dry goods, soda, etc
  • Maintain cleanliness of liquor rooms, beer coolers, and bars including sweeping, mopping, trash removal, etc
  • Replenish paper goods (i.e., cups, napkins, etc.) at bars
  • Help with inventory and advise on areas that require replenishment
  • Performs other duties as assigned by supervisor/manager

 

QUALIFICATIONS

To perform this job successfully, the candidate must be able to perform each essential duty above at the highest levels. The requirements listed below are representative of the knowledge, skill, and/or ability required.

  • Ability to work long hours and flexible shifts including: mornings, nights, weekends and holidays
  • Previous experience as a barback in the food and beverage industry preferred
  • Must maintain personal hygiene and a well-groomed appearance
  • Ability to work independently or in a team during set up and execution of service
  • Willingness and drive to exceed the guest expectations
  • Ability to effectively listen and take direction from supervisor
  • Ability to read, speak and write English Language in order to communicate with guests
  • Ability to transport up to 50 lbs on a continuous basis
  • Follow all safety policies and procedures and regulations, complete company-wide safety training and additional job specific safety training.

 

WHAT PERKS YOU’LL GET

  • Great earnings potential
  • Full and part-time hours available
  • Flexible scheduling to fit your life
  • Career growth opportunities
  • Competitive health insurance benefits (medical, dental and vision)
  • Be part of a growing brand donating all profits to charity

 

Compensation: $11.50/hour + tips

HATTIE’S

Since 1938, Hattie’s has served fine Southern and Louisiana cuisine in a friendly, down-home atmosphere, earning legions of fans for the past 85 years. Over its long history, Hattie’s has provided consistent commitment to its customers, staff, and community across several locations in the Capital Region of New York. Currently, customers can enjoy the Hattie’s experience at the original restaurant in Downtown Saratoga Springs, a quick service offering in Wilton Plaza, and a seasonal location at the Saratoga RaceTrack. Our eagerly anticipated launch of Hattie’s Albany, at 121 Madison Avenue, is the location of this game-changing career opportunity.

In 2021, Business for Good™ transformed Hattie’s into a seed for change, while maintaining the quality and character of the original award-winning recipes. As part of the BFG family of companies, Hattie’s Restaurants aims to grow and amplify a community-positive business, while staying true to the legacy of its founder, Miss Hattie Moseley Austin. All profits from Hattie’s Restaurants are donated to Business for Good to end hunger and food insecurity.

 

THE ROLE   

The Bartender mixes and serves alcoholic and non-alcoholic beverages to guests at the bar and guests in the dining room through the wait staff. The Bartender is a service oriented sales person with knowledge of spirits, beer and wine, food and food pairings. The Bartender reports to the Shift Supervisor and Manager.

 

ESSENTIAL FUNCTIONS

  • Demonstrate genuine hospitality and deliver exceptional guest service in the bar area
  • Keep the bar stocked and clean while always providing friendly and attentive service
  • Mix, garnish, and serve alcoholic and non-alcoholic drinks according to specifications for guests at the bar and in the Dining Room
  • Greets guest within 30 seconds of guest approaching the bar
  • Guide guests through our menus and provide beverage and food recommendations that meet or exceed their expectations
  • take accurate orders and provide the highest levels of friendly and attentive service that build the guest’s intent to return while ensuring the bar is stocked and cleaned
  • Knows and follows all standard recipes for drinks, knows wine varietals, and beer styles and can explain their distinctions, properties and prices
  • Pours consistent and proper measures of alcohol and wine pours in appropriate clean glassware
  • Has complete knowledge of all menu items and their preparations. Serves all products adhering to company service standards
  • Studies and stays current of all bar trends and recipes
  • Responsible for checking patron IDs and monitoring the consumption of alcoholic beverages to ensure the safety of our guests
  • Participates in developing specialty cocktails and menus that fit the current season
  • Collect proper payment for all food and beverage served at the bar following proper accounting procedures
  • Efficiently transfers bar tabs to the correct server/table for guest convenience and follows up with communication to the server to avoid lost charges
  • Takes to-go orders, fills orders when possible and collects payment
  • Educates servers and other front of the house employees about all alcoholic beverages
  • Sets-up and breaks down bar according to established guidelines with consideration of the following shift
  • Communicates to supervisor all significant matters and assist in proper corrective action
  • Side duties include cleaning, stocking and maintaining all aspects of the bar as well as other duties specified by the supervisor or manager
  • Be familiar with the story of Hattie’s and Business for Good and be able to communicate the mission of the restaurant

 

QUALIFICATIONS

To perform this job successfully, the candidate must be able to perform each essential duty above at the highest levels. The requirements listed below are representative of the knowledge, skill, and/or ability required.

  • Ability to work flexible shifts including mornings, nights, weekends and holidays
  • Ability to work in a fast-paced work environment and deliver orders in a timely manner
  • Previous experience in the food and beverage industry preferred
  • Knowledge of beverage preparations, service standards, guest relations and etiquette preferred
  • Experience providing excellent customer service in a fast-paced environment
  • Must maintain personal hygiene and a well-groomed appearance
  • Presents a positive and supportive image of the company
  • A team player with good communication skills
  • Serve Safe certified
  • Willingness and drive to exceed the guest expectations
  • Able to work in a standing position for long periods of time
  • Ability to effectively listen and take direction from supervisor
  • Ability to carry a tray of beverages long distances
  • Ability to read, speak and write English Language in order to communicate with guests
  • Ability to transport up to 50 lbs on a continuous basis
  • Follow all safety policies and procedures and regulations, complete company-wide safety training and additional job specific safety training.

 

WHAT PERKS YOU’LL GET

  • Great earnings potential
  • Full and part-time hours available
  • Flexible scheduling to fit your life
  • Career growth opportunities
  • Competitive health insurance benefits (medical, dental and vision)
  • Be part of a growing brand donating all profits to charity

 

Compensation: $10-15 + tips

 

HATTIE’S

Since 1938, Hattie’s has served fine Southern and Louisiana cuisine in a friendly, down-home atmosphere, earning legions of fans for the past 85 years. Over its long history, Hattie’s has provided consistent commitment to its customers, staff, and community across several locations in the Capital Region of New York. Currently, customers can enjoy the Hattie’s experience at the original restaurant in Downtown Saratoga Springs, a quick service offering in Wilton Plaza, and a seasonal location at the Saratoga RaceTrack. Our eagerly anticipated launch of Hattie’s Albany, at 121 Madison Avenue, is the location of this game-changing career opportunity.

In 2021, Business for Good™ transformed Hattie’s into a seed for change, while maintaining the quality and character of the original award-winning recipes. As part of the BFG family of companies, Hattie’s Restaurants aims to grow and amplify a community-positive business, while staying true to the legacy of its founder, Miss Hattie Moseley Austin. All profits from Hattie’s Restaurants are donated to Business for Good to end hunger and food insecurity.

 

THE ROLE   

The Dishwasher cleans the kitchen, food preparation equipment, and utensils as well as washes dishes, glassware, flatware, pots, and pans using dishwashers or by hand. They must maintain their work areas, equipment, and utensils in a clean and orderly condition. The Dishwasher will report to Sous Chef.

 

ESSENTIAL FUNCTIONS

  • Perform all opening and closing duties as directed by the Chefs / Supervisors
  • Wash and sanitize all service ware, utensils, pots and pans and store in proper location
  • Clean kitchen equipment as directed
  • Sweep and mop floors
  • Take out garbage and rinse out garbage cans
  • Take out recycling and keep cardboard compactor area neat
  • Maintain a clean and safe working environment
  • Adhere to the Hattie’s Uniform and Grooming guidelines.
  • Other duties as assigned.

 

QUALIFICATIONS

To perform this job successfully, the candidate must be able to perform each essential duty above at the highest levels. The requirements listed below are representative of the knowledge, skill, and/or ability required.

  • Ability to work flexible shifts including mornings, nights, weekends and holidays
  • Able to be self-motivated and work independently or as a team player
  • Must have sufficient mobility to perform assigned production tasks including constant reaching, bending, stooping, wiping, pushing, and pulling for extended periods of time
  • Ability to lift and transport food and other items weighing up to 30 pounds, occasionally 50 pounds.
  • Must be able to stand and walk for long periods of time.
  • Practice safe work habits, follow all safety policies and procedures and regulations, complete company-wide safety training and additional job specific safety training

 

WHAT PERKS YOU’LL GET

  • Great earnings potential
  • Full and part-time hours available
  • Flexible scheduling to fit your life
  • Career growth opportunities
  • Competitive health insurance benefits (medical, dental and vision)
  • Be part of a growing brand donating all profits to charity

 

Compensation: $16-18/hour

HATTIE’S

Since 1938, Hattie’s has served fine Southern and Louisiana cuisine in a friendly, down-home atmosphere, earning legions of fans for the past 85 years. Over its long history, Hattie’s has provided consistent commitment to its customers, staff, and community across several locations in the Capital Region of New York. Currently, customers can enjoy the Hattie’s experience at the original restaurant in Downtown Saratoga Springs, a quick service offering in Wilton Plaza, and a seasonal location at the Saratoga RaceTrack. Our eagerly anticipated launch of Hattie’s Albany, at 121 Madison Avenue, is the location of this game-changing career opportunity.

In 2021, Business for Good™ transformed Hattie’s into a seed for change, while maintaining the quality and character of the original award-winning recipes. As part of the BFG family of companies, Hattie’s Restaurants aims to grow and amplify a community-positive business, while staying true to the legacy of its founder, Miss Hattie Moseley Austin. All profits from Hattie’s Restaurants are donated to Business for Good to end hunger and food insecurity.

 

THE ROLE   

The Host will work closely with the manager on duty of the restaurant, upholding the restaurant’s quality of service. This person will work with servers, supervisors, and managers to ensure that guests are serviced properly to have pleasurable dining experiences. The Host is the first and last point of contact with the guest and is responsible for greeting, seating and saying goodbye to guests as well as maintaining the flow of the restaurant during service. The Host reports to the Manager.

 

ESSENTIAL FUNCTIONS

  • Ensure all guests receive a warm greeting and fond farewell
  • Follow seating guidance as directed by Manager on Duty
  • Communicates with the restaurant staff on reservation and guest notes before and during each service
  • Maintains a welcoming and orderly restaurant environment
  • Help guide new hosts on front desk responsibilities and standards
  • Works with the reservation team to ensure reservations are booked efficiently to maintain smooth operations
  • Ensures all guests consistently receive courteous and efficient service
  • Responds positively and promptly to guest concerns and complaints
  • Builds relationships with repeat guests
  • Maintain the high standards of cleanliness and appearance throughout all areas of the restaurant
  • Follow all company policies and procedures including all Department of Health (DOH) standards
  • Full understanding of company information, including but not limited to hours of operations, directions, awareness of neighborhood and company properties
  • Take and confirm reservations over the phone, retrieve messages and return phone calls in a clear, concise and accurate manner
  • Complete all opening and closing side-work as assigned
  • Interact in courteous and professional manner with guests, supervisors, and co-workers
  • Monitor and maintain cleanliness, sanitation, and organization of all service areas
  • Be familiar with the story of Hattie’s and Business for Good and be able to communicate the mission of the restaurant

 

QUALIFICATIONS

To perform this job successfully, the candidate must be able to perform each essential duty above at the highest levels. The requirements listed below are representative of the knowledge, skill, and/or ability required.

  • Have Host/Hostess experience in a high volume, fine dining restaurant
  • Are organized and proficient at multi-tasking
  • Have a polished and well-groomed appearance
  • Are a reliable, flexible team player willing to learn and adapt to new situations
  • Have strong verbal communication skills
  • Are committed to perfection and have a genuine passion for hospitality
  • Experience providing excellent customer service in a fast-paced environment
  • Ability to work flexible shifts including mornings, nights, weekends and holidays
  • Previous experience in the food and beverage industry preferred
  • Presents a positive and supportive image of the company
  • Willingness and drive to exceed the guest expectations
  • Able to work in a standing position for long periods of time
  • Ability to read, speak and write English Language in order to communicate with guests
  • Ability to transport up to 50 lbs on a continuous basis
  • Follow all safety policies and procedures and regulations, complete company-wide safety training and additional job specific safety training.

  

WHAT PERKS YOU’LL GET

  • Great earnings potential
  • Full and part-time hours available
  • Flexible scheduling to fit your life
  • Career growth opportunities
  • Competitive health insurance benefits (medical, dental and vision)
  • Be part of a growing brand donating all profits to charity

 

Compensation: $16-18/hour

HATTIE’S

Since 1938, Hattie’s has served fine Southern and Louisiana cuisine in a friendly, down-home atmosphere, earning legions of fans for the past 85 years. Over its long history, Hattie’s has provided consistent commitment to its customers, staff, and community across several locations in the Capital Region of New York. Currently, customers can enjoy the Hattie’s experience at the original restaurant in Downtown Saratoga Springs, a quick service offering in Wilton Plaza, and a seasonal location at the Saratoga RaceTrack. Our eagerly anticipated launch of Hattie’s Albany, at 121 Madison Avenue, is the location of this game-changing career opportunity.

In 2021, Business for Good™ transformed Hattie’s into a seed for change, while maintaining the quality and character of the original award-winning recipes. As part of the BFG family of companies, Hattie’s Restaurants aims to grow and amplify a community-positive business, while staying true to the legacy of its founder, Miss Hattie Moseley Austin. All profits from Hattie’s Restaurants are donated to Business for Good to end hunger and food insecurity.

 

THE ROLE   

A Line Cook is responsible for producing all assigned menu items in an efficient and consistent manner while following Hattie’s specifications, recipes and technique and maintaining sanitation standards. The Line Cook will report to Sous Chef.

 

ESSENTIAL FUNCTIONS

  • Follows Executive Chef, Sous Chefs and/or Culinary Supervisors/Leads assignments for opening and closing procedures and food preparation.
  • Prepares food items by complying with portion size, quality standards, departmental rules, policies and procedures.
  • Maintains HACCP standards ensuring a high-quality level of food, food temperatures, rotation of product, cleanliness and sanitation standards
  • Maintains cleanliness of kitchen including walk-in coolers, dry storage, shelves, walls, floors and drains.
  • Ensures all food preparation equipment is clean and sanitized and that it is kept in a safe and operable condition; report issues to lead or supervisor
  • Identifies and stores meats, poultry, seafood, pasta, starches, dairy products, and all other food items according to established standards
  • Participates as a team player with specific responsibilities as related to preparation, excellent service and delivery of product.
  • Must maintain a pleasant attitude towards customers, co-workers, and management
  • Adheres to Hattie’s Uniform and Grooming guidelines
  • Other duties as assigned

 

QUALIFICATIONS

To perform this job successfully, the candidate must be able to perform each essential duty above at the highest levels. The requirements listed below are representative of the knowledge, skill, and/or ability required.

  • Ability to work flexible shifts including mornings, nights, weekends and holidays
  • Strong attention to detail
  • Elevated time management, organizational, and prioritizing skills
  • Previous culinary experience required
  • Knowledge of basic cooking techniques
  • Basic knife skills and kitchen equipment knowledge
  • Must be able to obtain food safety certification
  • Able to be self-motivated and work independently or as a team player
  • Must have sufficient mobility to perform assigned production tasks including constant reaching, bending, stooping, wiping, pushing, and pulling for extended periods of time
  • Ability to lift and transport food and other items weighing up to 30 pounds, occasionally 50 pounds.
  • Must be able to work extended hours due to business requirements including late nights, weekends and holidays
  • Practice safe work habits, follow all safety policies and procedures and regulations, complete company-wide safety training and additional job specific safety training

 

WHAT PERKS YOU’LL GET

  • Great earnings potential
  • Full and part-time hours available
  • Flexible scheduling to fit your life
  • Career growth opportunities
  • Competitive health insurance benefits (medical, dental and vision)
  • Be part of a growing brand donating all profits to charity

 

Compensation: $20-24/hour

HATTIE’S

Since 1938, Hattie’s has served fine Southern and Louisiana cuisine in a friendly, down-home atmosphere, earning legions of fans for the past 85 years. Over its long history, Hattie’s has provided consistent commitment to its customers, staff, and community across several locations in the Capital Region of New York. Currently, customers can enjoy the Hattie’s experience at the original restaurant in Downtown Saratoga Springs, a quick service offering in Wilton Plaza, and a seasonal location at the Saratoga RaceTrack. Our eagerly anticipated launch of Hattie’s Albany, at 121 Madison Avenue, is the location of this game-changing career opportunity.

In 2021, Business for Good™ transformed Hattie’s into a seed for change, while maintaining the quality and character of the original award-winning recipes. As part of the BFG family of companies, Hattie’s Restaurants aims to grow and amplify a community-positive business, while staying true to the legacy of its founder, Miss Hattie Moseley Austin. All profits from Hattie’s Restaurants are donated to Business for Good to end hunger and food insecurity.

 

THE ROLE   

A Prep Cook prepares menu items using daily prep sheets and standardized recipes.  Typically prepares  menu items that require basic technical skills, such as salads, sandwiches, vegetables, desserts, and other food items.  Ensures proper storage and rotation of inventories in refrigerators and freezers. The Prep Cook will report to Sous Chef.

 

ESSENTIAL FUNCTIONS

  • Follows Executive Chef, Sous Chefs and/or Culinary Supervisors/Leads assignments for opening and closing procedures and food preparation.
  • Prepares food items by complying with portion size, quality standards, departmental rules, policies and procedures.
  • Maintains HACCP standards ensuring a high-quality level of food, food temperatures, rotation of product, cleanliness and sanitation standards.
  • Maintains cleanliness of kitchen including walk-in coolers, dry storage, shelves, walls, floors and drains.
  • Ensures all food preparation equipment is clean and sanitized and that it is kept in a safe and operable condition; report issues to lead or supervisor.
  • Identifies and stores meats, poultry, seafood, pasta, starches, dairy products, and all other food items according to established standards.
  • Participates as a team player with specific responsibilities as related to preparation, excellent service and delivery of product.
  • Must maintain a pleasant attitude towards customers, co-workers, and management.
  • Adhere to the Hattie’s Uniform and Grooming guidelines.
  • Other duties as assigned.

 

QUALIFICATIONS

To perform this job successfully, the candidate must be able to perform each essential duty above at the highest levels. The requirements listed below are representative of the knowledge, skill, and/or ability required.

  • Ability to work flexible shifts including mornings, nights, weekends and holidays
  • Strong attention to detail
  • Previous culinary experience required
  • Must be able to obtain food safety certification
  • Able to be self-motivated and work independently or as a team player
  • Must have sufficient mobility to perform assigned production tasks including constant reaching, bending, stooping, wiping, pushing, and pulling for extended periods of time
  • Ability to lift and transport food and other items weighing up to 30 pounds, occasionally 50 pounds.
  • Must be able to work extended hours due to business requirements including late nights, weekends and holidays
  • Practice safe work habits, follow all safety policies and procedures and regulations, complete company-wide safety training and additional job specific safety training

 

WHAT PERKS YOU’LL GET

  • Great earnings potential
  • Full and part-time hours available
  • Flexible scheduling to fit your life
  • Career growth opportunities
  • Competitive health insurance benefits (medical, dental and vision)
  • Be part of a growing brand donating all profits to charity

 

Compensation: $18-20/hour

HATTIE’S

Since 1938, Hattie’s has served fine Southern and Louisiana cuisine in a friendly, down-home atmosphere, earning legions of fans for the past 85 years. Over its long history, Hattie’s has provided consistent commitment to its customers, staff, and community across several locations in the Capital Region of New York. Currently, customers can enjoy the Hattie’s experience at the original restaurant in Downtown Saratoga Springs, a quick service offering in Wilton Plaza, and a seasonal location at the Saratoga RaceTrack. Our eagerly anticipated launch of Hattie’s Albany, at 121 Madison Avenue, is the location of this game-changing career opportunity.

In 2021, Business for Good™ transformed Hattie’s into a seed for change, while maintaining the quality and character of the original award-winning recipes. As part of the BFG family of companies, Hattie’s Restaurants aims to grow and amplify a community-positive business, while staying true to the legacy of its founder, Miss Hattie Moseley Austin. All profits from Hattie’s Restaurants are donated to Business for Good to end hunger and food insecurity.

 

THE ROLE   

The Server Assistant will assist servers and attend to the guests of the restaurant by upholding the quality of food, beverage, and service. This position will assist with clearing dishware and setting up tables to ensure service runs smoothly. The Server Assistant will report to Manager on Duty.

 

ESSENTIAL FUNCTIONS

  • Assist servers by clearing tables, setting tables, refilling beverages and dishware, and attending to guest requests
  • Provide attentive and quality service to all guests during their dining experience
  • Ensure the area is well stocked, and maintain the cleanliness of the workspace throughout the shift
  • Act as part of the team to maintain the high standards of cleanliness and appearance throughout all areas of the restaurant both before, during, and after service
  • Ensure compliance with occupational, health, and safety standards
  • Participate actively during pre-shift meetings
  • Participate in restaurant service and team training
  • Ensure consistent communication with staff members, management, and the kitchen during service
  • Demonstrate ability to aid co-workers during service while successfully maintaining responsibilities
  • Provide courteous and efficient service
  • Respond positively and promptly to customer concerns and complaints
  • Maintain a welcoming and orderly restaurant environment
  • Reliably complete all assigned side work
  • Demonstrate knowledge of Department of Health (DOH) standards
  • Be familiar with the story of Hattie’s and Business for Good and be able to communicate the mission of the restaurant

 

QUALIFICATIONS

To perform this job successfully, the candidate must be able to perform each essential duty above at the highest levels. The requirements listed below are representative of the knowledge, skill, and/or ability required.

  • Ability to work flexible shifts including mornings, nights, weekends and holidays
  • Reliable, flexible team player willing to learn and adapt to new situations
  • Have a polished and well-groomed appearance
  • Have strong verbal communication skills
  • Experience providing excellent customer service in a fast-paced environment
  • Previous experience in the food and beverage industry preferred
  • Presents a positive and supportive image of the company
  • Willingness and drive to exceed the guest expectations
  • Able to work in a standing position for long periods of time
  • Ability to read, speak and write English Language in order to communicate with guests
  • Ability to transport up to 50 lbs on a continuous basis
  • Follow all safety policies and procedures and regulations, complete company-wide safety training and additional job specific safety training.

 

WHAT PERKS YOU’LL GET

  • Great earnings potential
  • Full and part-time hours available
  • Flexible scheduling to fit your life
  • Career growth opportunities
  • Competitive health insurance benefits (medical, dental and vision)
  • Be part of a growing brand donating all profits to charity

Compensation: $11.50/hour + tips

HATTIE’S

Since 1938, Hattie’s has served fine Southern and Louisiana cuisine in a friendly, down-home atmosphere, earning legions of fans for the past 85 years. Over its long history, Hattie’s has provided consistent commitment to its customers, staff, and community across several locations in the Capital Region of New York. Currently, customers can enjoy the Hattie’s experience at the original restaurant in Downtown Saratoga Springs, a quick service offering in Wilton Plaza, and a seasonal location at the Saratoga RaceTrack. Our eagerly anticipated launch of Hattie’s Albany, at 121 Madison Avenue, is the location of this game-changing career opportunity.

In 2021, Business for Good™ transformed Hattie’s into a seed for change, while maintaining the quality and character of the original award-winning recipes. As part of the BFG family of companies, Hattie’s Restaurants aims to grow and amplify a community-positive business, while staying true to the legacy of its founder, Miss Hattie Moseley Austin. All profits from Hattie’s Restaurants are donated to Business for Good to end hunger and food insecurity.

 

THE ROLE   

The Server is responsible for fulfilling and exceeding guests’ expectations by providing friendly, attentive service to create an exceptional dining experience so that they will want to return again and again. The Server reports to the Shift Supervisor and Manager.

 

ESSENTIAL FUNCTIONS

  • Welcome and greet guests. Make all our guests feel comfortable and let them know you are there to personally take care of them
  • Inform guests of specials and menu changes
  • Make recommendations that genuinely feel our guests will enjoy
  • Answer questions about our food, beverages and other restaurant functions and services
  • Provide information on wine characteristics, evaluate guests needs, make appropriate suggestions and serve wine using proper wine service techniques
  • Take food and beverage orders from guests, enter orders in our point-of-sale system which relays orders to the kitchen and bar
  • ID all guests when serving alcoholic beverages
  • Deliver food and beverages from kitchen and bar to guests in a timely matter
  • Perform side work at the start and end of each shift as required by service station assignment
  • Monitor and observe guests dining experience. Ensure guests are satisfied with the food and service
  • Respond promptly and courteously to any requests
  • Prepare final bill, present check to guest, accept payment, process credit card charges
  • Assist fellow servers as situations arise
  • Assist bussers with clearing and resetting tables
  • Thank guests for their visit and invite them to return
  • Fill in as needed to ensure the smooth and efficient operation of the restaurant as directed by the manager on duty
  • Keep work area clean and organized
  • Polish Silverware & Glassware
  • Attend mandatory meetings
  • Perform all assigned side work
  • Perform general cleaning tasks to adhere to health and safety standards
  • Complete other duties as assigned by supervisor
  • Be familiar with the story of Hattie’s and Business for Good and be able to communicate the mission of the restaurant

 

QUALIFICATIONS

To perform this job successfully, the candidate must be able to perform each essential duty above at the highest levels. The requirements listed below are representative of the knowledge, skill, and/or ability required.

  • Ability to work long hours and flexible shifts including: mornings, nights, weekends and holidays
  • Previous experience as a server in the food and beverage industry preferred
  • Knowledge of food and beverage preparations, service standards, guest relations and etiquette preferred
  • Must maintain personal hygiene and a well-groomed appearance
  • Ability to work independently or in a team during set up and execution of service
  • Willingness and drive to exceed the guest expectations
  • Ability to effectively listen and take direction from supervisor
  • Ability to read, speak and write English Language in order to communicate with guests
  • Ability to transport up to 50 lbs on a continuous basis
  • Ability to remove plates away from guests quietly
  • Ability to carry a tray of beverages long distances
  • Follow all safety policies and procedures and regulations, complete company-wide safety training and additional job specific safety training.

 

WHAT PERKS YOU’LL GET

  • Great earnings potential
  • Full and part-time hours available
  • Flexible scheduling to fit your life
  • Career growth opportunities
  • Competitive health insurance benefits (medical, dental and vision)
  • Be part of a growing brand donating all profits to charity

 

Compensation: $10 + tips

 

HATTIE’S

Since 1938, Hattie’s has served fine Southern and Louisiana cuisine in a friendly, down-home atmosphere, earning legions of fans for the past 85 years. Over its long history, Hattie’s has provided consistent commitment to its customers, staff, and community across several locations in the Capital Region of New York. Currently, customers can enjoy the Hattie’s experience at the original restaurant in Downtown Saratoga Springs, a quick service offering in Wilton Plaza, and a seasonal location at the Saratoga RaceTrack. Our eagerly anticipated launch of Hattie’s Albany, at 121 Madison Avenue, is the location of this game-changing career opportunity.

In 2021, Business for Good™ transformed Hattie’s into a seed for change, while maintaining the quality and character of the original award-winning recipes. As part of the BFG family of companies, Hattie’s Restaurants aims to grow and amplify a community-positive business, while staying true to the legacy of its founder, Miss Hattie Moseley Austin. All profits from Hattie’s Restaurants are donated to Business for Good to end hunger and food insecurity.

 

THE ROLE   

The Supervisor will support the General Manager in setting policies and implement operational improvements, maintain food quality standards, and lead the front of house team. The Supervisor will report to the General Manager.

 

ESSENTIAL FUNCTIONS

  • While reporting to General Manager, the Supervisor will support service in all areas of the restaurant, including the dining room, lounge and the bar
  • The Supervisor will support the General Manager setting policies and implement operational improvements, maintain quality standards, and lead the management team
  • The Supervisor oversees the front of house hourly team members, ensuring the restaurant standards, policies and procedures are met
  • Supervises operations and Team Members to ensure that all cleaning, maintenance, housekeeping and side work duties are accomplished in line with operations standards
  • Proactively communicates to General Manager and other members of the management team to share and convey information regarding the restaurant
  • Responsible for front of house staff, including the training, scheduling, and staff scheduling
  • Holds staff accountable to restaurant policies, procedures, service standards, and steps of service
  • Implements policies and protocols for restaurant operations
  • Perform proper execution of opening and closing procedures, pre and post service duties
  • Appraises staff performance and provide feedback to improve productivity
  • Develops strategies for better workplace efficiency and goal achievement
  • Monitor service to guests in all areas of the restaurant
  • Ensure team members’ adherence to service standards
  • Communicate with kitchen to update them of service issues (i.e., pace of service, VIP tables)
  • Review reservation sheet and seating plan and react to any special requests or VIPs
  • Inspect dining room before service
  • Maintain supply pars in including linen, china, glass and silverware
  • Maintain the phone coverage standards
  • Manage inventory and ordering of food and supplies
  • Assists the General Manager as directed
  • Be familiar with the story of Hattie’s and Business for Good and be able to communicate the mission of the restaurant

 

QUALIFICATIONS

To perform this job successfully, the candidate must be able to perform each essential duty above at the highest levels. The requirements listed below are representative of the knowledge, skill, and/or ability required.

  • Ability to work flexible shifts including mornings, nights, weekends and holidays
  • Positive and clear written and oral communication skills
  • Able to be self-motivated and work independently or as a team player
  • Present with professional demeanor
  • Ability to lead, train and inspire
  • Organizational skills
  • Effective time management
  • Must have sufficient mobility to perform assigned production tasks including kneeling, bending, crouching, and climbing
  • Ability to lift and transport food and other items weighing up to 30 pounds, occasionally 50 pounds.
  • Must be able to stand and walk for long periods of time.
  • Practice safe work habits, follow all safety policies and procedures and regulations, complete company-wide safety training and additional job specific safety training

 

 

WHAT PERKS YOU’LL GET

  • Great earnings potential
  • Full and part-time hours available
  • Flexible scheduling to fit your life
  • Career growth opportunities
  • Competitive health insurance benefits (medical, dental and vision)
  • Be part of a growing brand donating all profits to charity

 

Compensation: $21-25/hour

 

Overview
Business for Good (BFG) is looking for creative, driven, forward-thinking, fearless, socially conscious individuals who want to apply their unique professional experience and abilities to the cause of building a better, more equitable world.

BFG is an engine for change. We believe that persistent social problems like food insecurity, housing instability, and inequity in education require persistent solutions. We use strategies and resources from the world of business to supercharge our philanthropy, creating a potential for growth, sustainability, and ultimately impact that far exceeds the finite scope of most traditional foundations. Our mission and approach were recognized by Fast Company’s 2022 World Changing Ideas Awards with an Honorable Mention in the Impact Investing category.

If you’d like to work with a team of highly motivated, highly skilled, friendly, professional do-gooders, where the words “inspire” and “empower” serve as your north star, BFG might just be the place for you.

Role
A motivated and visionary marketer is needed to join the Business for Good team as our Director of Digital. A key player in our expanding team, they will play a key role as we reimagine community brands and businesses as a seed for change and equity.

The Director of Digital will be responsible for project management on all of Business for Good’s digital campaigns, as well as oversight of the day-to-day management of social media. Tracking digital presence for BFG and defining new levels of success for digital and social media engagement are key components to the open position.

The ideal candidate will have the skills to create, curate and manage all website and social media content, blogs, SMS, audio, visual and multimedia formats. We want someone who can take digital content and bring it to life, driving a strong brand relationship with end users, and generating site traffic, likes and attention.

The role reports directly to the Chief Brand Officer. This is an exciting role with high potential for growth.

Responsibilities

  • Develop overall digital marketing strategy for BFG and our portfolio of companies, while setting KPIs that measure, expand and continue growth
  • Manage the online brands of all our businesses across everything digital — websites, social media platforms, mobile platforms, influencer programs, marketing emails, blogs, digital ads and more
  • Oversee internal team of content creators, ensuring digital marketing campaigns and organizational objectives are met, and all digital assets are tracked efficiently
  • Serve as digital point person for external agencies, trafficking workflow and ensuring proper BFG assets are put to best use
  • Allocate and adjust media spend, managing the company’s digital marketing budget and identifying cost savings to the business
  • Oversee campaigns and ensure brand consistency on all social media platforms
  • Create actionable plans to increase followers and engagement on social media platforms, including Instagram, Twitter, Facebook, YouTube, TikTok, and LinkedIn
  • Supervise all aspects of digital interaction, fielding emails to website and social media inquiries and comments in a time-sensitive and tone-appropriate manner
  • Website management and maintenance on the backend using CMS
  • Provide reporting and analysis on all digital activity, including web traffic, unique visitors, and all social media interactions
  • Lead and manage SEO/SEM, digital display advertising and email marketing
  • Keep abreast of the latest digital trends and continued advancements in digital technologies and marketing best practices
  • Research and adopt emerging technologies, digital innovations, and new platforms and systems to optimize organizational productivity and effectiveness
  • Create and manage set of best practices for e-commerce across BFG’s portfolio of businesses and products
  • Other duties as assigned

Requirements

  • 8-10 years of experience in a digital marketing role with oversight of corporate social media accounts
  • 3-5 years of supervisory experience with external agencies and internal team members
  • Experience and success managing SEO, SEM and digital advertising
  • Demonstrated understanding of social media platforms, niche audiences and maximizing branding and marketing efforts
  • Experience utilizing Google Analytics and other performance measurement tools
  • Strong writing skills
  • Excellent communication, time management and interpersonal skills
  • Fluency in Microsoft Office suite (Outlook, Excel, Word, PowerPoint, etc.)
  • Working knowledge of front-end web development, including HTML, CSS and JavaScript development, is a plus

About You

  • You’re inspired by the idea of building brands that will change lives for the better
  • You’re proactive and goal-oriented, unafraid to take informed risks to deliver innovative successes
  • You’re super organized and know how to prioritize multiple workstreams
  • You’re creative and have more ideas than you know what to do with
  • You value and champion data
  • Grammatical and spelling errors drive you as bonkers as it does us!
  • You’re kind

Job type: Full-time
Work HQ: Saratoga Springs, NY.
Salary: Competitive compensation package
Reports to: Chief Brand Officer

Benefits

  • Competitive pay and benefits
  • Medical, Dental, and Vision 100% paid for BFG full-time employees
  • Paid time off, sick days, commensurate with experience

About Business for Good
With values rooted in equity, access, opportunity, and prosperity, Business for Good has advanced the model of traditional venture philanthropy to Do Good and Give Back to communities in the Greater Capital Region of Albany. Formed in 2020, BFG seeks to give back to move forward and is rooted in the core principle of “for good, not gain.” Its efforts were recognized on a national level as a 2022 recipient of Fast Company’s World Changing Ideas Awards, which recognizes pioneering teams that are playing an important role in the betterment of the world through intentional philanthropy. Comprised of a mission-focused team, Business for Good believes no challenge is insurmountable through hard and thoughtful work. With a goal to provide businesses and organizations with sustained support, BFG invests in people for the long term and in every way. Business for Good: building better businesses, stronger communities, and a more equitable world. To learn more, visit www.bfg.org

COMPENSATION: $85,000 to $100,000

Multiple Positions Open

Overview
Business for Good (BFG) is looking for creative, driven, forward-thinking, fearless, socially conscious individuals who want to apply their unique professional experience and abilities to the cause of building a better, more equitable world.

BFG is more than a charity. We are an engine for change. We believe that persistent social problems like food insecurity, and housing instability, and inequity in education require persistent solutions. We use strategies and resources from the world of business to supercharge our philanthropy, creating a potential for growth, sustainability, and ultimately impact that far exceeds the finite scope of most traditional foundations.

If you’d like to work with a team of highly motivated, highly skilled, friendly, professional do-gooders, where the words “inspire” and “empower” serve as your north star, BFG might just be the place for you.

Role
The Content Creator will be responsible for delivering content across all marketing platforms for Business for Good and our portfolio of businesses and initiatives. The qualified candidate will drive excitement across all social channels, understanding the varying nuances across a multitude of audiences, industries, and cultures, and turning followers into fans. Our model of venture philanthropy is unique, bold and exciting — our social voice will thoughtfully embrace these qualities as well. Additionally, content will be created for digital marketing overall, paid media, collateral, merchandise (swag!), and more, with the same approach.

The Content Creator has knowledge, acumen and experience in brand management, marketing, content, copywriting, cross-platform media and/or a combination of several.

The role currently reports directly to the Director of Digital and the Director of Marketing and Communications and will be a key player of our team. This is an exciting role for an experienced content creator with high potential for growth.

Responsibilities

  • Create content for the social media accounts of Business for Good and its portfolio of brands and businesses across a variety of industries (retail, dining/food, destinations, real estate, entertainment, agriculture, law, lifestyle, pets, and more)
  • Familiarity and experience with Instagram, LinkedIn, Facebook, TikTok, Twitter, and other social platforms
  • Maintain a consistent social voice for each business and brand in the portfolio
  • Day-to-day social media management, including calendar management and scheduling, adherence to brand pillars, editing, monitoring feed activity, content curation, etc. Copywriting a plus
  • Content and campaign ideation
  • Create online/virtual philanthropic activities and events, driving support for BFG-supported charities, fundraising, advocacy and awareness campaigns, and impact giving initiatives
  • Manage content assets, deliverables, providers and partners
  • Create compelling and scroll-stopping content to highlight BFG key social causes, including food insecurity, housing instability and education inequity
  • Keep up with latest technology trends and emerging social channels and products
  • Monitor comments across all social channels; ensure responses are posted in a timely manner, escalating and/or removing inappropriate or offensive comments
  • Manage and optimize paid social media
  • Monitor performance and measure impact of our social media presence, presenting comprehensive reports including data analysis, ROI results, competitive landscape, insights, measurement insights and optimization recommendations
  • Assist in the development and management of social media playbook(s) consisting of best practices, processes, account management guidelines, and FAQs, for internal use and external partners
  • Other duties as assigned

Requirements 

  • 5 years to 10 years of relevant experience (bachelor’s degree preferred)
  • Both brand (in-house) and agency experience a plus
  • Superior combination of content creation skills, including graphic design, photography, videography, animation, audio integration, AR, AI, sketching and drawing, etc. (Minimum of two content creation skills preferred.)
  • Strong project management skills
  • Experience providing a sound rationale and POV
  • A plus: ability to work on BFG portfolio websites (backend)
  • A big plus: working knowledge and/or a willingness to learn a variety of measurement, management and creative programs and tools are a plus, including (but not limited to) Sprout Social, Google Analytics, Adobe Creative Suite, Photoshop, Canva, video editing, etc.

About You

  • You’re inspired by the idea of building brands that will change lives for the better
  • You’re proactive and goal-oriented, unafraid to take informed risks to deliver innovative successes
  • You’re super organized and know how to prioritize multiple workstreams
  • You’re creative and have more ideas than you know what to do with
  • You value and champion data
  • Grammatical and spelling errors drive you as bonkers as it does us!
  • You’re kind

Job type: Full-time
Work Location: Saratoga Springs, NY.
Salary: Competitive compensation package
Reports to: Director of Digital Marketing and Social Media and the Director of Marketing and Communications

Benefits

  • Competitive pay and salary
  • Medical, Dental, and Vision 100% paid for BFG full-time employees
  • Paid time off, sick days, commensurate with experience

About Business for Good
With values rooted in equity, access, opportunity, and prosperity, Business for Good has advanced the model of traditional venture philanthropy to Do Good and Give Back to communities in the Greater Capital Region of Albany. Formed in 2020, BFG seeks to give back to move forward and is rooted in the core principle of “for good, not gain.” Its efforts were recognized on a national level as a 2022 recipient of Fast Company’s World Changing Ideas Awards, which recognizes pioneering teams that are playing an important role in the betterment of the world through intentional philanthropy. Comprised of a mission-focused team, Business for Good believes no challenge is insurmountable through hard and thoughtful work. With a goal to provide businesses and organizations with sustained support, BFG invests in people for the long term and in every way. Business for Good: building better businesses, stronger communities, and a more equitable world. To learn more, visit www.bfg.org

COMPENSATION: $45,000 to $90,000

Overview
Business for Good™ is looking for creative, driven, forward-thinking, fearless, socially conscious individuals who want to apply their unique professional experience and abilities to the cause of building a better, more equitable world.
BFG is an engine for change. We believe that persistent social problems like food insecurity, housing instability, and inequity in education require persistent solutions. We use strategies and resources from the world of business to supercharge our philanthropy, creating a potential for growth, sustainability, and ultimately impact that far exceeds the finite scope of most traditional foundations.
If you’d like to work with a team of highly motivated, highly skilled, friendly, professional do-gooders, where the words “inspire” and “empower” serve as your north star, BFG might just be the place for you.”

The Role
A motivated marketer is needed to join the Business for Good team as our Marketing Manager. The qualified candidate will work cross-functionally, serving as a brand ambassador internally and externally, driving excitement across all marketing platforms, expertly managing the varying nuances across a multitude of audiences, industries, and cultures, and turning followers into fans. They will also ensure that all marketing operations are consistent and efficient.

The ideal hire will thrive in a team environment and be able to work independently. They will be expected to have all projects completed by agreed upon deadlines.

The Manager will be a liaison to the organizations, businesses, and communities we serve and partner with. As a first point of contact for all external inquiries made to BFG via our communication channels, i.e., social media, website contact forms, newsletters, events and more, the Manager will help build and maintain the external relationships that are at the heart of our expanding community, and help the marketing team share their stories.
Day-to-day responsibilities will include social media content creation, support and management of events in the Greater Capital Region; development of marketing materials across digital and traditional platforms, CMS management across the BFG portfolio, and reporting, research and analytics as directed. Projects in support of the overall department and company needs will be assigned in addition to daily responsibilities. This is an in-person position based out of our Saratoga Springs office. The position will also be expected to attend meetings, work on events, and gather community content and information throughout the Capital Region.

The Manager should be an enthusiastic marketer looking for an opportunity for professional growth. Successful candidates must be clear communicators, with innate storytelling ability and a love of community development.

The role reports directly to the Director of Marketing and Communications. This is an exciting role with high potential for growth.

Responsibilities
• Support the marketing strategy from ideation through execution for Business for Good and its portfolio of brands and businesses across a variety of industries (retail, dining/food, destinations, real estate, entertainment, agriculture, law, lifestyle, pets, and more)
• Manage social media comments and digital relationship building with individuals and organizations on behalf of BFG and its portfolio of brands/companies, with input from Director of Marketing and Chief Brand Officer, in a timely and appropriate fashion
• Manage email campaigns and CMS across the BFG portfolio, ensuring a vibrant and informative communication experience with our members. Site opportunities for database growth.
• With oversight from Director of Marketing and Communications, draft and reply to external correspondence received by BFG on a wide variety of topics
• Develop and support community activations and events, such as fundraising, advocacy and awareness campaigns, and impact giving initiatives, including scheduling and implementation of BFG ice cream truck appearances in neighboring communities
• Help shape social media storytelling and ensure seamless integration with BFG’s overarching marketing strategies; working knowledge/familiarity of platforms, including Instagram, LinkedIn, Facebook, TikTok, Threads, Twitter/X, and others
• Assist with website maintenance and updates across all brands through use of WordPress and other CMS used for digital sites
• Analyze and track performance marketing performance metrics
• Day-to-day project management, including extensive calendar of campaigns and community events, planning for short and long-term success
• Develop and leverage an in-depth understanding of our portfolio of businesses, brands and partners to glean and develop data-driven insights and strategies
• Adhere to existing brand guidelines to secure a consistent and on-brand look, tone and feel for all our brands
• Keep all work and final assets organized and trackable for the team through use of existing asset management system
• Create research documents when requested in support of brand and business growth
• Track media coverage of Business for Good, its portfolio of companies and all supported businesses
• Manage inventory of BFG marketing swag, including replenishing with reorders and acting as lead contact for new items
• Other duties as assigned

Requirements:
• 5-10 years of relevant experience in a marketing role (Bachelor’s degree a plus)
• Excellent communication and project management skills
• Experience in marketing, social media and community engagement
• Fluency in Microsoft Office suite (Outlook, Excel, Word, PowerPoint, etc.)
• Experience with Adobe Creative Suite
• Strong background with social media, including analytics, posting and platform capabilities
• Event experience

About You
• You’re inspired by the idea of building brands that will change lives for the better
• You’re proactive and goal-oriented, unafraid to take informed risks to deliver innovative successes
• You’re super organized and know how to prioritize multiple workstreams
• You’re creative and have more ideas than you know what to do with
• You value and champion data
• Grammatical and spelling errors drive you as bonkers as it does us!
• You’re kind

Job type: Full-time
Work Location Headquarters: Saratoga Springs, NY
Salary: Competitive compensation package
Reports to: Director of Marketing and Communications

BFG Benefits:
• Competitive pay and benefits
• Medical, Dental, and Vision 100% paid for BFG full-time employees
• Paid time off, sick days, commensurate with experience

About Business for Good™
With values rooted in equity, access, opportunity, and prosperity, Business for Good has advanced the model of traditional venture philanthropy to Do Good and Give Back to communities in the Greater Capital Region of Albany. Formed in 2020, BFG seeks to give back to move forward and is rooted in the core principle of “for good, not gain.” Its efforts were recognized on a national level as a 2022 recipient of Fast Company’s World Changing Ideas Honorable Mention, which recognizes pioneering teams that are playing an important role in the betterment of the world through intentional philanthropy.
Comprised of a mission-focused team, Business for Good™ believes no challenge is insurmountable through hard and thoughtful work. With a goal to provide businesses and organizations with sustained support, BFG invests in people for the long term and in every way. Business for Good: building better businesses, stronger communities, and a more equitable world. To learn more, visit www.bfg.org.

COMPENSATION: $65,000 to $80,000

Overview

Business for Good is looking for creative, driven, forward-thinking, fearless, socially conscious individuals who want to apply their unique professional experience and abilities to the cause of building a better, more equitable world.

BFG is an engine for change. We believe that persistent social problems like food insecurity, housing instability, and inequity in education require persistent solutions. We use strategies and resources from the world of business to supercharge our philanthropy, creating a potential for growth, sustainability, and ultimately impact that far exceeds the finite scope of most traditional foundations. Our mission and approach were recognized by Fast Company’s 2022 World Changing Ideas Awards with an Honorable Mention in the Impact Investing category.

If you’d like to work with a team of highly motivated, highly skilled, friendly, professional do-gooders, where the words “inspire” and “empower” serve as your north star, BFG might just be the place for you.

The Role

A motivated and visionary marketer is needed to join the Business For Good team as our Website Manager. A key player in our expanding team, they be be a vital part of our Marketing department and will play a major role as we re-imagine community brands and businesses.

The Website Manager will be responsible for the upkeep, optimization and promotion of the BFG website and websites for the entire BFG family of businesses, including Hattie’s Restaurants, Bread Basket Bakery & Cake Shop, Blackbirds Restaurants, and more. Successful hires will also be able to communicate effectively with external digital agencies to develop new sites from the ground up.

The role reports directly to the Director of Digital. This is an exciting position with the opportunity for real growth.

 

Responsibilities

  • Serve as project lead for all website launches moving forward
  • Align all websites with the organization’s brand, strategy and standards
  • Audit web content regularly, maintaining, updating and editing as needed
  • Complete regular tests to ensure website efficiency and quality across devices
  • Create strategies to improve website traffic
  • Participate in development of engaging website content in support of organizational goals and mission
  • Ensure the website complies with the appropriate laws and regulations
  • Identify ways to improve website user experience
  • Implement security measures to protect websites
  • Maintain domain and hosting registration for all BFG websites
  • Assist with all paid and search engine optimization campaigns
  • Monitor for website security breaches and respond to them as needed
  • Reply to, troubleshoot and resolve website issues, while ensuring digital product is device agnostic
  • Update website coding frequently

Requirements:

  • Bachelor’s degree in Computer Science, IT or related field
  • Minimum: 5 years of working experience in website management and Content management systems (CMS)
  • Skilled at: HTML, CSS, and JavaScript
  • Extensive knowledge of best practice on: Firewalls, Intrusion detection systems (IDS), and Instrusion prevention systems (IPS)
  • Partner with others on marketing team to assist on all paid digital campaigns
  • Ability to integrate email, reservation systems, and all website add-ons and widgets
  • Experience with copyright regulations, security audits and website accessibility standards
  • Strong communication, conceptual thinking, and attention to detail
  • Portfolio of work and/or links to sites previously/currently managed

About You

  • You’re inspired by the idea of building brands that will change lives for the better
  • You’re proactive and goal-oriented, unafraid to take informed risks to deliver innovative successes
  • You’re super organized and know how to prioritize multiple workstreams
  • You’re creative and have more ideas than you know what to do with
  • You value and champion data
  • Grammatical and spelling errors drive you as bonkers as it does us!
  • You’re kind

Job type:   Part-time, with potential for full-time

Work Location Headquarters:   Saratoga Springs, NY

Salary:   Competitive compensation package

Reports to:   Digital Director

About Business for Good™
With values rooted in equity, access, opportunity, and prosperity, Business for Good has advanced the model of traditional venture philanthropy to Do Good and Give Back to communities in the Greater Capital Region of Albany. Formed in 2020, BFG seeks to give back to move forward and is rooted in the core principle of “for good, not gain.” Its efforts were recognized on a national level as a 2022 recipient of Fast Company’s World Changing Ideas Honorable Mention, which recognizes pioneering teams that are playing an important role in the betterment of the world through intentional philanthropy. Comprised of a mission-focused team, Business for Good™ believes no challenge is insurmountable through hard and thoughtful work. With a goal to provide businesses and organizations with sustained support, BFG invests in people for the long term and in every way. Business for Good: building better businesses, stronger communities, and a more equitable world. To learn more, visit  www.bfg.org.

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