Careers

BFG. Hiring creative, driven, forward-thinking, fearless, socially conscious professionals.

Working Here

At BFG and our family of companies, personal success and community advancement go hand in hand. Apply your professional skills, your heart, and your creativity. Help us develop better ways to meet the most fundamental challenges facing people today.

BFG is committed to carrying out its mission with a culture awareness and competence to appreciate that we draw strength and diversity as a community.

Team Members at BFG

Our Investment in You

COMPETITIVE PAY AND BENEFITS

MEDICAL, DENTAL, AND VISION FOR FULL-TIME EMPLOYEES

PAID TIME OFF

Open Opportunities

Launched by Business for Good,  Blackbirds Tavern is opening soon in Voorheesville, New York. As part of the BFG family of companies, Blackbirds Tavern will contribute to the local community for years to come. Blackbirds Tavern will serve upscale pub food, and with your help, it will become a welcoming location where local patrons and visitors will feel at home. In addition to an impressive bar area, the spot will also be a family friendly destination for meals and celebrations of all kinds. Blackbirds Tavern will also feature a state-of-the-art golf simulator for patrons to enjoy year-long tournaments.

Blackbirds Bike Cafe is designed with the cycling community in mind, given its location alongside the Albany County Helderberg-Hudson Rail Trail. This spot will serve pastries, coffee, and hot foods, but will also serve protein shakes and limited bike equipment, for those needing an energy boost or minor repairs when they are out on the trail.

All profits from both establishments will be donated to Business for Good to fund high school sports, activities and programs in Voorheesville and nearby towns.

 

THE ROLE    

The General Manager is responsible for effectively and profitably managing and directing all day-to-day aspects of the restaurant’s operations. The GM functions as the primary strategic business leader of the property with responsibility for all aspects of hospitality and managing the operation, including guest experience, financial performance, and sales and revenue generation. Ensures implementation of the level of hospitality associated with Hattie’s with the objective of exceeding guest expectations and increased profits. Holds Hattie’s Albany leadership team accountable for strategy execution and guides their individual professional development. The GM reports to the Chief Operating Officer, Hospitality.

 

ESSENTIAL FUNCTIONS

  • Upholding BFG Hospitaliy’s standards for quality and performance in all phases of the food and beverage operations.
  • Constantly innovating the guest experience – food, service, communications, etc. Balancing creativity with practical implementation.
  • Develop and manage the operational budget, monthly P&L statements, ensuring all financial reporting is accurate.
  • Drives key business indicators (e.g., sales, throughput, throttle, labor, COGS) as the General Manager of the business, such as growing sales and delivering profit commitments
  • Maintaining strong, collaborative working relationships with business partners.
  • Proactively attract, identify, and hire team members who embody the BFG Hospitality profile and have the ability to grow within the organization
  • Develop a high performing team by coaching, creating development plans, and building skills through training to grow our future company leaders
  • Overseeing monthly inventory process ensuring accurate counts and valuation.
  • Schedule daily labor requirements that meet the needs of the business to provide great customer service experiences
  • Drives ideas, thoughts, and solutions that result in increased productivity, higher retention, and improved operations
  • Identifies operations opportunities and metrics below established financial + performance targets (e.g., P&L, scorecard) and creates action plans to address opportunities
  • Verifying, preparing and submitting daily sales reports/monthly projections as required.
  • Ensuring compliance with federal, state, local, and Hattie’s regulations regarding sale of alcohol, OSHA, payroll, employment and EEO guidelines.
  • Stay informed about industry trends, competitors, and emerging concepts. Implementing innovative ideas to keep the restaurant competitive and relevant.
  • Performing additional related duties, tasks and responsibilities as required.

 

QUALIFICATIONS

To perform this job successfully, the candidate must be able to perform each essential duty above at the highest levels. The requirements listed below are representative of the knowledge, skill, and/or ability required.

  • Ideal candidates must have experience as a General Manager or Assistant Manager in a high-volume, upscale restaurant or hospitality service setting.
  • Must have excellent written and verbal communication skills and the ability to multi-task and prioritize in a deadline-oriented environment.
  • Exceptional leadership skills with the ability to motivate, guide, and develop a diverse team.
  • Previous P&L accountability preferred.
  • Proficiency in Microsoft Word, Excel, and PowerPoint and point of sale systems is required.
  • Strong commitment to delivering a high level of customer and client service with demonstrated initiative, leadership, and management skills.
  • Must be flexible to work extended hours due to business requirements including late nights, weekends and holidays.
  • Must have sufficient mobility to perform assigned tasks including constant reaching, bending, stooping, wiping, pushing, and pulling for extended periods of time
  • Must have the ability to lift, push, pull approximately 25lbs
  • Must be able to stand and/or walk for up to 10 hours during a single shift, while navigating stairs.

If you are a results-oriented, visionary leader with a proven track record in the food service industry and are eager to take on the challenge of leading a dynamic team to success, we invite you to apply for the position of General Manager.

 

WHAT PERKS YOU’LL GET

  • Competitive pay + bonus plan
  • Medical, Dental & Vision insurance will be offered 1 month after your start date and paid for 100% by BFG
  • Paid vacation time
  • Generous benefits
  • Be part of a growing brand

 

Compensation: $60,000 – $75,000

Launched by Business for Good,  Blackbirds Tavern is opening soon in Voorheesville, New York. As part of the BFG family of companies, Blackbirds Tavern will contribute to the local community for years to come. Blackbirds Tavern will serve upscale pub food, and with your help, it will become a welcoming location where local patrons and visitors will feel at home. In addition to an impressive bar area, the spot will also be a family friendly destination for meals and celebrations of all kinds. Blackbirds Tavern will also feature a state-of-the-art golf simulator for patrons to enjoy year-long tournaments.

Blackbirds Bike Cafe is designed with the cycling community in mind, given its location alongside the Albany County Helderberg-Hudson Rail Trail. This spot will serve pastries, coffee, and hot foods, but will also serve protein shakes and limited bike equipment, for those needing an energy boost or minor repairs when they are out on the trail.

All profits from both establishments will be donated to Business for Good to fund high school sports, activities and programs in Voorheesville and nearby towns.

 

THE ROLE

As the Chef/Kitchen Manager, you will be the driving force behind our culinary operations, responsible for leading a talented team to deliver exceptional dining experiences. Your creativity, leadership, and attention to detail will be essential as you oversee menu development, food preparation, kitchen operations, and quality control. With your expertise, you will ensure that our kitchen operates smoothly, efficiently, and in compliance with health regulations. This role offers an exciting opportunity to showcase your culinary skills, mentor a dedicated team, and contribute to the success of our establishment.

 

ESSENTIAL FUNCTIONS

Menu Development: Create innovative and seasonal menus while maintaining cost efficiency.

Food Preparation: Oversee food preparation processes and ensure high quality and consistency.

Culinary Support: support the Catering function in Voorheesville and off-premise catering with our events and catering department, as well as supporting other affiliated businesses, including Hattie’s.

Kitchen Operations: Manage day-to-day kitchen operations, including scheduling and inventory management.

Quality Control: Maintain strict quality control standards and ensure compliance with health regulations.

Budget Management: Develop and manage kitchen budgets, monitoring expenses and identifying cost-saving opportunities.

Staff Management: Recruit, train, and mentor kitchen staff, fostering a positive work environment.

Vendor Relations: Build and maintain strong relationships with food suppliers and negotiate contracts.

Creative Collaboration: Coordinate menu offerings and special events with other departments.

Adherence to Regulations: Ensure compliance with health, safety, and sanitation regulations.

 

QUALIFICATIONS

  • Proven experience as a Chef or Kitchen Manager in a high-volume restaurant or hospitality setting.
  • Strong leadership, communication, and organizational skills.
  • Proficiency in kitchen management software and Microsoft Office applications.
  • Certification in food safety and sanitation preferred.
  • Culinary degree or relevant certification preferred.

 

WHAT PERKS YOU’LL GET

  • Great earnings potential
  • Flexible scheduling to fit your life
  • Career growth opportunities
  • Competitive health insurance benefits (medical, dental and vision)
  • Be part of a growing brand donating all profits to charity

 

 Compensation: $60,000-$75,000

Blackbirds Bike Cafe is designed with the cycling community in mind, given its location alongside the Albany County Helderberg-Hudson Rail Trail. This spot will serve pastries, coffee, and hot foods, but will also serve protein shakes and limited bike equipment, for those needing an energy boost or minor repairs when they are out on the trail. As part of the BFG family of companies, Blackbirds Bike Cafe will contribute to the local community for years to come. All profits will be donated to Business for Good to fund high school sports, activities and programs in Voorheesville and nearby towns.

 

THE ROLE  

We are looking for a Barista to prepare and serve hot and cold beverages, including various types of coffee and tea. Barista responsibilities include educating customers on our drinks menu, making recommendations based on their preferences, up-selling special items and taking orders. To be successful in this role, you should have customer service skills and knowledge of how brewing equipment operates. You should be able to work various shifts.

ESSENTIAL FUNCTIONS

  • Greet customers as they enter.
  • Give customers drink menus and answer their questions regarding ingredients.
  • Take orders while paying attention to details (e.g. preferences of coffee blend, dairy and sugar ratios)
  • Prepare beverages following recipes.
  • Serve beverages and prepared food, like cookies, pastries, and muffins.
  • Receive and process payments (cash and credit cards)
  • Keep the bar area clean.
  • Maintain stock of clean mugs and plates
  • Check if brewing equipment operates properly and report any maintenance needs.
  • Comply with health and safety regulations.
  • Communicate customer feedback to managers and recommend new menu items.

 

QUALIFICATIONS

To perform this job successfully, the candidate must be able to perform each essential duty above at the highest levels. The requirements listed below are representative of the knowledge, skill, and/or ability required.

  • Previous work experience as a Barista or Waiter/Waitress.
  • Hands-on experience with brewing equipment.
  • Knowledge of sanitation regulations.
  • Flexibility to work various shifts.
  • Basic math skills.
  • Ability to gauge customers’ preferences.
  • Excellent communication skills.
  • High school diploma: relevant training is a plus.
  • Barista experience: 2 years (Preferred)
  • Customer service: 2 years (Required)

 

WHAT PERKS YOU’LL GET

  • Great earnings potential
  • Full and part-time hours available
  • Flexible scheduling to fit your life
  • Career growth opportunities
  • Competitive health insurance benefits (medical, dental and vision)
  • Be part of a growing brand donating all profits to charity

 

Compensation: $15-18/hour

Blackbirds Bike Cafe is designed with the cycling community in mind, given its location alongside the Albany County Helderberg-Hudson Rail Trail. This spot will serve pastries, coffee, and hot foods, but will also serve protein shakes and limited bike equipment, for those needing an energy boost or minor repairs when they are out on the trail. As part of the BFG family of companies, Blackbirds Bike Cafe will contribute to the local community for years to come. All profits will be donated to Business for Good to fund high school sports, activities and programs in Voorheesville and nearby towns.

 

THE ROLE

We are seeking a skilled and passionate Cook to join our dynamic team. As a Cook, you will play a crucial role in delivering high-quality, delicious dishes to our customers while maintaining a clean and organized kitchen environment. The ideal candidate will have previous experience in a similar role, a strong understanding of food safety and hygiene practices, and the ability to work efficiently in a fast-paced cafe setting.

 

ESSENTIAL FUNCTIONS

  • Prepare and cook a variety of menu items, including breakfast items, sandwiches, salads, soups, and desserts, according to established recipes and standards.
  • Ensure all dishes are prepared and presented in accordance with cafe standards for quality, freshness, and appearance.
  • Coordinate food preparation and cooking timelines to ensure timely service during peak hours.
  • Monitor food inventory levels and assist in placing orders to replenish supplies as needed.
  • Maintain a clean and organized kitchen workspace, including proper storage of ingredients, utensils, and equipment.
  • Adhere to all food safety and sanitation guidelines, including proper food handling, storage, and temperature control.
  • Assist with cleaning duties, including dishwashing, sweeping, mopping, and sanitizing surfaces.
  • Collaborate with other kitchen staff and cafe team members to ensure smooth operations and exceptional customer service.
  • Take initiative to suggest menu improvements, special offerings, or process enhancements to enhance customer satisfaction and operational efficiency.
  • Attend staff meetings and training sessions as required.

 

QUALIFICATIONS

To perform this job successfully, the candidate must be able to perform each essential duty above at the highest levels. The requirements listed below are representative of the knowledge, skill, and/or ability required.

  • Proven experience as a cook in a cafe, restaurant, or similar food service establishment.
  • Strong knowledge of food preparation techniques, cooking methods, and kitchen equipment operation.
  • Understanding of food safety and sanitation regulations.
  • Ability to work effectively in a fast-paced environment while maintaining attention to detail and quality.
  • Excellent communication and teamwork skills.
  • Flexibility to work varied shifts, including weekends and holidays.
  • Physical stamina and ability to stand for extended periods and lift heavy objects.
  • Certification in food handling or culinary training is a plus.

 

WHAT PERKS YOU’LL GET

  • Great earnings potential
  • Full and part-time hours available
  • Flexible scheduling to fit your life
  • Career growth opportunities
  • Competitive health insurance benefits (medical, dental and vision)
  • Be part of a growing brand donating all profits to charity

 

 

Compensation: $18-20/hour

The Role

The Server’s role is to present and serve food and beverage to catering clientele in a friendly, courteous, and timely manner. The Server is responsible for exceeding clients’ expectations, for providing exceptional hospitality and for ensuring BFG Hospitality’s reputation is held to the highest standard. The Server reports to the Event Manager.

 

Essential Functions

  • Demonstrate genuine hospitality and deliver exceptional guest service
  • Have a solid understanding of event food and beverage offerings
  • Keep work area clean and organized
  • Polish equipment, glassware, silverware, and china
  • Maintain organization of catering storage areas
  • Attend mandatory meetings
  • Perform all assigned side work and duties assigned by supervisor
  • Perform general cleaning tasks to adhere to health and safety standards
  • Deliver food and beverages from kitchen and bar to guests in a timely matter
  • Monitor and observe guests dining experience. Ensure guests are satisfied with the food and service
  • Respond promptly and courteously to any requests
  • Assist fellow servers as situations arise
  • Fill in as needed to ensure the smooth and efficient operation of the event as directed by the Event Manager

 

Qualifications:

To perform this job successfully, the candidate must be able to perform each essential duty above at the highest levels. The requirements listed below are representative of the knowledge, skill, and/or ability required.

  • Ability to work long hours and flexible shifts including: mornings, nights, weekends and holidays
  • Previous experience as a server in the food and beverage industry preferred
  • Must have knowledge of the food being served and beverage preparations, service standards,
  • guest relations and etiquette.
  • Must maintain personal hygiene and a well-groomed appearance
  • Ability to work independently or in a team during set up and execution of service
  • Willingness and drive to exceed the guest expectations
  • Ability to effectively listen and take direction from supervisor
  • Ability to read, speak and write English Language in order to communicate with guests
  • Ability to transport up to 50 lbs on a continuous basis
  • Ability to remove plates away from guests quietly
  • Ability to carry a tray of beverages long distances
  • Follow all safety policies and procedures and regulations, complete company-wide safety training and additional job specific safety training.

 

What Perks You’ll Get:

  • Great earnings potential
  • Full and part-time hours available
  • Flexible scheduling to fit your life
  • Career growth opportunities
  • Competitive health insurance benefits (medical, dental and vision) available to members averaging only 30 hours per week
  • Be part of a growing brand donating all profits to charity

 

Compensation: $15-$17/hr + tips

The Role

The Bartender’s role is to present and serve beverages to catering clientele in a friendly, courteous, and timely manner. The Bartender is a service-oriented person with a knowledge of spirits, beer and wine and food pairings. The Bartender is responsible for exceeding clients’ expectations, for providing exceptional hospitality and for ensuring BFG Hospitality’s reputation is held to the highest standard. The Bartender reports to the Event Manager.

 

Essential Functions

  • Demonstrate genuine hospitality and deliver exceptional guest service
  • Keep the bar stocked and clean while always providing friendly and attentive service
  • Attend mandatory meetings
  • Mix, garnish, and serve alcoholic and non-alcoholic drinks according to guests specifications
  • Greets guest within 30 seconds of guest approaching the bar
  • Knows and follows all standard recipes for drinks, knows wine varietals, and beer styles and can explain their distinctions
  • Pours consistent and proper measures of alcohol and wine pours in appropriate clean glassware
  • Has complete knowledge of all menu items and their preparations. Serves all products adhering to company service standards
  • Studies and stays current of all bar trends and recipes
  • Responsible for checking patron IDs and monitoring the consumption of alcoholic beverages to ensure the safety of our guests
  • Participates in developing specialty cocktails and menus that fit the clients’ event
  • Educates servers and other front of the house employees about all alcoholic beverages
  • Sets-up and breaks down bar according to established guidelines
  • Side duties include cleaning, stocking and maintaining all aspects of the bar as well as other duties specified by the supervisor or manager

 

Qualifications:

To perform this job successfully, the candidate must be able to perform each essential duty above at the highest levels. The requirements listed below are representative of the knowledge, skill, and/or ability required.

  • Ability to work long hours and flexible shifts including: mornings, nights, weekends and holidays
  • Previous experience as a server in the food and beverage industry preferred
  • Must have knowledge of the food being served and beverage preparations, service standards, guest relations and etiquette.
  • Must maintain personal hygiene and a well-groomed appearance
  • Ability to work independently or in a team during set up and execution of service
  • Willingness and drive to exceed the guest expectations
  • Ability to effectively listen and take direction from supervisor
  • Ability to read, speak and write English Language in order to communicate with guests
  • Ability to transport up to 50 lbs on a continuous basis
  • Ability to carry a tray of beverages long distances
  • Follow all safety policies and procedures and regulations, complete company-wide safety training and additional job specific safety training.

 

What Perks You’ll Get:

  • Great earnings potential
  • Full and part-time hours available
  • Flexible scheduling to fit your life
  • Career growth opportunities
  • Competitive health insurance benefits (medical, dental and vision) available to members averaging only 30 hours per week
  • Be part of a growing brand donating all profits to charity

 

Compensation: $15-$17/hr + tips

The Role

The Busser’s role is to assist Servers and Bartenders, attend to guests, and uphold the quality of food, beverage, and service. The Busser will assist with cleaning dishware, glassware, and setting up tables to ensure service runs smoothly.  The Busser reports to the Event Manager. 

 

Essential Functions:

  • Assist servers by clearing tables, setting tables, refilling beverages and dishware, and attending to guest requests
  • Provide attentive and quality service to all guests during their dining experience
  • Ensure the area is well stocked and maintain the cleanliness of the workspace throughout the shift
  • Act as part of the team to maintain the high standards of cleanliness and appearance
  • Ensure compliance with occupational, health, and safety standards
  • Attend mandatory meetings
  • Participate in restaurant service and team training
  • Ensure consistent communication with staff members, management, and the kitchen
  • Demonstrate ability to aid co-workers during service while successfully maintaining responsibilities
  • Provide courteous and efficient service
  • Reliably complete all assigned side work as assigned by the Event Manager

 

Qualifications:

To perform this job successfully, the candidate must be able to perform each essential duty above at the highest levels. The requirements listed below are representative of the knowledge, skill, and/or ability required.

  • Ability to work flexible shifts including mornings, nights, weekends and holidays
  • Reliable, flexible team player willing to learn and adapt to new situations
  • Have a polished and well-groomed appearance
  • Have strong verbal communication skills
  • Experience providing excellent customer service in a fast-paced environment
  • Previous experience in the food and beverage industry preferred
  • Presents a positive and supportive image of the company
  • Willingness and drive to exceed the guest expectations
  • Able to work in a standing position for long periods of time
  • Ability to read, speak and write English Language in order to communicate with guests
  • Ability to transport up to 50 lbs on a continuous basis
  • Follow all safety policies and procedures and regulations, complete company-wide safety training and additional job specific safety training.

 

What Perks You’ll Get:

  • Great earnings potential
  • Full and part-time hours available
  • Flexible scheduling to fit your life
  • Career growth opportunities
  • Competitive health insurance benefits (medical, dental and vision) available to members averaging only 30 hours per week
  • Be part of a growing brand donating all profits to charity

 

Compensation: $12/hr + tips

HATTIE’S

Since 1938, Hattie’s has served fine Southern and Louisiana cuisine in a friendly, down-home atmosphere, earning legions of fans for the past 85 years. Over its long history, Hattie’s has provided consistent commitment to its customers, staff, and community across several locations in the Capital Region of New York. Currently, customers can enjoy the Hattie’s experience at the original restaurant in Downtown Saratoga Springs, a quick service offering in Wilton Plaza, and a seasonal location at the Saratoga RaceTrack. Our eagerly anticipated launch of Hattie’s Albany, at 121 Madison Avenue, is the location of this game-changing career opportunity.

In 2021, Business for Good™ transformed Hattie’s into a seed for change, while maintaining the quality and character of the original award-winning recipes. As part of the BFG family of companies, Hattie’s Restaurants aims to grow and amplify a community-positive business, while staying true to the legacy of its founder, Miss Hattie Moseley Austin. All profits from Hattie’s Restaurants are donated to Business for Good to end hunger and food insecurity.

 

THE ROLE   

The Server is responsible for fulfilling and exceeding guests’ expectations by providing friendly, attentive service to create an exceptional dining experience so that they will want to return again and again. The Server reports to the Shift Supervisor and Manager.

 

ESSENTIAL FUNCTIONS

  • Welcome and greet guests. Make all our guests feel comfortable and let them know you are there to personally take care of them
  • Inform guests of specials and menu changes
  • Make recommendations that genuinely feel our guests will enjoy
  • Answer questions about our food, beverages and other restaurant functions and services
  • Provide information on wine characteristics, evaluate guests needs, make appropriate suggestions and serve wine using proper wine service techniques
  • Take food and beverage orders from guests, enter orders in our point-of-sale system which relays orders to the kitchen and bar
  • ID all guests when serving alcoholic beverages
  • Deliver food and beverages from kitchen and bar to guests in a timely matter
  • Perform side work at the start and end of each shift as required by service station assignment
  • Monitor and observe guests dining experience. Ensure guests are satisfied with the food and service
  • Respond promptly and courteously to any requests
  • Prepare final bill, present check to guest, accept payment, process credit card charges
  • Assist fellow servers as situations arise
  • Assist bussers with clearing and resetting tables
  • Thank guests for their visit and invite them to return
  • Fill in as needed to ensure the smooth and efficient operation of the restaurant as directed by the manager on duty
  • Keep work area clean and organized
  • Polish Silverware & Glassware
  • Attend mandatory meetings
  • Perform all assigned side work
  • Perform general cleaning tasks to adhere to health and safety standards
  • Complete other duties as assigned by supervisor
  • Be familiar with the story of Hattie’s and Business for Good and be able to communicate the mission of the restaurant

 

QUALIFICATIONS

To perform this job successfully, the candidate must be able to perform each essential duty above at the highest levels. The requirements listed below are representative of the knowledge, skill, and/or ability required.

  • Ability to work long hours and flexible shifts including: mornings, nights, weekends and holidays
  • Previous experience as a server in the food and beverage industry preferred
  • Knowledge of food and beverage preparations, service standards, guest relations and etiquette preferred
  • Must maintain personal hygiene and a well-groomed appearance
  • Ability to work independently or in a team during set up and execution of service
  • Willingness and drive to exceed the guest expectations
  • Ability to effectively listen and take direction from supervisor
  • Ability to read, speak and write English Language in order to communicate with guests
  • Ability to transport up to 50 lbs on a continuous basis
  • Ability to remove plates away from guests quietly
  • Ability to carry a tray of beverages long distances
  • Follow all safety policies and procedures and regulations, complete company-wide safety training and additional job specific safety training.

 

WHAT PERKS YOU’LL GET

  • Great earnings potential
  • Full and part-time hours available
  • Flexible scheduling to fit your life
  • Career growth opportunities
  • Competitive health insurance benefits (medical, dental and vision)
  • Be part of a growing brand donating all profits to charity

 

Compensation: $10 + tips

 

HATTIE’S

Since 1938, Hattie’s has served fine Southern and Louisiana cuisine in a friendly, down-home atmosphere, earning legions of fans for the past 85 years. Over its long history, Hattie’s has provided consistent commitment to its customers, staff, and community across several locations in the Capital Region of New York. Currently, customers can enjoy the Hattie’s experience at the original restaurant in Downtown Saratoga Springs, a quick service offering in Wilton Plaza, and a seasonal location at the Saratoga RaceTrack. Our eagerly anticipated launch of Hattie’s Albany, at 121 Madison Avenue, is the location of this game-changing career opportunity.

In 2021, Business for Good™ transformed Hattie’s into a seed for change, while maintaining the quality and character of the original award-winning recipes. As part of the BFG family of companies, Hattie’s Restaurants aims to grow and amplify a community-positive business, while staying true to the legacy of its founder, Miss Hattie Moseley Austin. All profits from Hattie’s Restaurants are donated to Business for Good to end hunger and food insecurity.

 

THE ROLE   

The Bartender mixes and serves alcoholic and non-alcoholic beverages to guests at the bar and guests in the dining room through the wait staff. The Bartender is a service oriented sales person with knowledge of spirits, beer and wine, food and food pairings. The Bartender reports to the Shift Supervisor and Manager.

 

ESSENTIAL FUNCTIONS

  • Demonstrate genuine hospitality and deliver exceptional guest service in the bar area
  • Keep the bar stocked and clean while always providing friendly and attentive service
  • Mix, garnish, and serve alcoholic and non-alcoholic drinks according to specifications for guests at the bar and in the Dining Room
  • Greets guest within 30 seconds of guest approaching the bar
  • Guide guests through our menus and provide beverage and food recommendations that meet or exceed their expectations
  • take accurate orders and provide the highest levels of friendly and attentive service that build the guest’s intent to return while ensuring the bar is stocked and cleaned
  • Knows and follows all standard recipes for drinks, knows wine varietals, and beer styles and can explain their distinctions, properties and prices
  • Pours consistent and proper measures of alcohol and wine pours in appropriate clean glassware
  • Has complete knowledge of all menu items and their preparations. Serves all products adhering to company service standards
  • Studies and stays current of all bar trends and recipes
  • Responsible for checking patron IDs and monitoring the consumption of alcoholic beverages to ensure the safety of our guests
  • Participates in developing specialty cocktails and menus that fit the current season
  • Collect proper payment for all food and beverage served at the bar following proper accounting procedures
  • Efficiently transfers bar tabs to the correct server/table for guest convenience and follows up with communication to the server to avoid lost charges
  • Takes to-go orders, fills orders when possible and collects payment
  • Educates servers and other front of the house employees about all alcoholic beverages
  • Sets-up and breaks down bar according to established guidelines with consideration of the following shift
  • Communicates to supervisor all significant matters and assist in proper corrective action
  • Side duties include cleaning, stocking and maintaining all aspects of the bar as well as other duties specified by the supervisor or manager
  • Be familiar with the story of Hattie’s and Business for Good and be able to communicate the mission of the restaurant

 

QUALIFICATIONS

To perform this job successfully, the candidate must be able to perform each essential duty above at the highest levels. The requirements listed below are representative of the knowledge, skill, and/or ability required.

  • Ability to work flexible shifts including mornings, nights, weekends and holidays
  • Ability to work in a fast-paced work environment and deliver orders in a timely manner
  • Previous experience in the food and beverage industry preferred
  • Knowledge of beverage preparations, service standards, guest relations and etiquette preferred
  • Experience providing excellent customer service in a fast-paced environment
  • Must maintain personal hygiene and a well-groomed appearance
  • Presents a positive and supportive image of the company
  • A team player with good communication skills
  • Serve Safe certified
  • Willingness and drive to exceed the guest expectations
  • Able to work in a standing position for long periods of time
  • Ability to effectively listen and take direction from supervisor
  • Ability to carry a tray of beverages long distances
  • Ability to read, speak and write English Language in order to communicate with guests
  • Ability to transport up to 50 lbs on a continuous basis
  • Follow all safety policies and procedures and regulations, complete company-wide safety training and additional job specific safety training.

 

WHAT PERKS YOU’LL GET

  • Great earnings potential
  • Full and part-time hours available
  • Flexible scheduling to fit your life
  • Career growth opportunities
  • Competitive health insurance benefits (medical, dental and vision)
  • Be part of a growing brand donating all profits to charity

 

Compensation: $10-15 + tips

 

HATTIE’S

Since 1938, Hattie’s has served fine Southern and Louisiana cuisine in a friendly, down-home atmosphere, earning legions of fans for the past 85 years. Over its long history, Hattie’s has provided consistent commitment to its customers, staff, and community across several locations in the Capital Region of New York. Currently, customers can enjoy the Hattie’s experience at the original restaurant in Downtown Saratoga Springs, a quick service offering in Wilton Plaza, and a seasonal location at the Saratoga RaceTrack. Our eagerly anticipated launch of Hattie’s Albany, at 121 Madison Avenue, is the location of this game-changing career opportunity.

In 2021, Business for Good™ transformed Hattie’s into a seed for change, while maintaining the quality and character of the original award-winning recipes. As part of the BFG family of companies, Hattie’s Restaurants aims to grow and amplify a community-positive business, while staying true to the legacy of its founder, Miss Hattie Moseley Austin. All profits from Hattie’s Restaurants are donated to Business for Good to end hunger and food insecurity.

 

THE ROLE   

A Line Cook is responsible for producing all assigned menu items in an efficient and consistent manner while following Hattie’s specifications, recipes and technique and maintaining sanitation standards. The Line Cook will report to Sous Chef.

 

ESSENTIAL FUNCTIONS

  • Follows Executive Chef, Sous Chefs and/or Culinary Supervisors/Leads assignments for opening and closing procedures and food preparation.
  • Prepares food items by complying with portion size, quality standards, departmental rules, policies and procedures.
  • Maintains HACCP standards ensuring a high-quality level of food, food temperatures, rotation of product, cleanliness and sanitation standards
  • Maintains cleanliness of kitchen including walk-in coolers, dry storage, shelves, walls, floors and drains.
  • Ensures all food preparation equipment is clean and sanitized and that it is kept in a safe and operable condition; report issues to lead or supervisor
  • Identifies and stores meats, poultry, seafood, pasta, starches, dairy products, and all other food items according to established standards
  • Participates as a team player with specific responsibilities as related to preparation, excellent service and delivery of product.
  • Must maintain a pleasant attitude towards customers, co-workers, and management
  • Adheres to Hattie’s Uniform and Grooming guidelines
  • Other duties as assigned

 

QUALIFICATIONS

To perform this job successfully, the candidate must be able to perform each essential duty above at the highest levels. The requirements listed below are representative of the knowledge, skill, and/or ability required.

  • Ability to work flexible shifts including mornings, nights, weekends and holidays
  • Strong attention to detail
  • Elevated time management, organizational, and prioritizing skills
  • Previous culinary experience required
  • Knowledge of basic cooking techniques
  • Basic knife skills and kitchen equipment knowledge
  • Must be able to obtain food safety certification
  • Able to be self-motivated and work independently or as a team player
  • Must have sufficient mobility to perform assigned production tasks including constant reaching, bending, stooping, wiping, pushing, and pulling for extended periods of time
  • Ability to lift and transport food and other items weighing up to 30 pounds, occasionally 50 pounds.
  • Must be able to work extended hours due to business requirements including late nights, weekends and holidays
  • Practice safe work habits, follow all safety policies and procedures and regulations, complete company-wide safety training and additional job specific safety training

 

WHAT PERKS YOU’LL GET

  • Great earnings potential
  • Full and part-time hours available
  • Flexible scheduling to fit your life
  • Career growth opportunities
  • Competitive health insurance benefits (medical, dental and vision)
  • Be part of a growing brand donating all profits to charity

 

Compensation: $20-24/hour

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